Prices:

Prices listed on this site are current. Due to the wide selection of products offered, prices may change without notice. We also reserve the right to make corrections in the event of a misprint.

Customer Application:

Governmental or Municipal Organizations & Businesses
Terms of "Net 30 Days" shall be extended to Cities, Governmental Agencies, Departments and Companies in good standing as well as existing Prime Safety, Inc. customers of open account. We encourage new business customers placing their first order to forward their Customer Application Form, or make payment with check or credit card in advance. This can help with any shipping delays that may occur during the credit review process.

Orders Placed By Individuals:

All individual orders must be accompanied by full payment (check, money order or credit card) plus shipping charges and applicable sales tax. Credit cards will be charged upon order submission. See below for additional sales tax information. We cannot exempt sales tax without a valid sales exception certificate.

We accept:

Prime Safety, Inc. WILL NOT add a credit card surcharge to your order.

PLEASE NOTE: PAYMENT BY PERSONAL CHECK WILL DELAY PROCESSING OF YOUR ORDER!

Our policy is to delay processing of any order paid by personal check for ten banking days after we deposit the check into our bank account. We have this policy in order to determine that the check has not been returned because of "insufficient funds". We thank you in advance for your patience if you pay by personal check.

Sales Tax:

We collect tax based on state and local regulations. Tax is applicable to Product and Shipping. There are some products that are non-taxable; therefore, tax will not be applied to those products.

Ordering Options:

There are two easy ways to place an order: Order securely online 24 hours a day using your Visa, Master Card, Discover or American Express Card. Order via telephone during normal business hours at 1-240-321-3337. 

Delivery Policy:

Continental U.S. orders are shipped for speed, convenience and economy. Customers in Alaska, Hawaii and Puerto Rico may choose U.S. Postal Service or UPS Second Day Air at additional costs. Some restrictions do apply because of quantity, weight, shape or size. Some orders may require additional shipping charges. If the items you are ordering require extra shipping, we will notify you once your order is received.

Return Policy:

Returnable Products:

All items must be returned within 45 days of receiving your original purchase.

Any merchandise that is eligible for returns must be returned in its original unopened packaging with no evidence of use. We cannot exchange or refund items that have been marked or used. If your product is not returned in its original condition, the item will be shipped back to you.

Shipments that have been received in a damaged condition must be reported to us immediately upon receipt.

When shipping a product back to us, we recommend that you use a traceable shipping method and insure products you plan to return, as we are not responsible for lost or damaged items during the return shipment.

Some items may require restocking fees to be paid by the customer for us to accept the return. These fees are due to the manufacturer charging us restocking fees to take back special order items. Percentages may vary. Please know that we try to limit this as much as possible. Items which have a restocking fee to return are listed on the website product page.

Exchange:

Most non-customized products are eligible for returns and exchanges. Products you wish to exchange must meet the same eligibility requirements as returnable products. (Please read "Returnable products" to make sure your product is eligible for an exchange)

If you return a product for a size, color, or style exchange, you are responsible for the return shipping fees.

We recommend that you use a traceable shipping method and insure products you plan to return, as we are not responsible for lost or damaged items during the return shipment. You will not be charged to ship the new exchange product, all exchanges will be shipped out as standard ground shipping.

Non-Returnable Products: 

• Clearance products
• Custom Products (Customized products are not eligible for returns unless there is a customization mistake or a product defect.)
• • Turnout Gear
  • Custom Embroidered Products
  • Gas Detection Monitors
• Products with expirations dates
• Gift Certificates and E-Gift Certificates

Copyright:

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Prime Safety or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Prime Safety and protected by U.S. and international copyright laws. All software used on this site is the property of Prime Safety or its software suppliers and protected by United States and international copyright laws.

Trademarks:

Prime Safety, Inc graphics, logos, page headers, button icons, scripts, and service names are trademarks or trade dress of Prime Safety or entities that have agreed to allow us to post information about their products and services. Prime Safety, Inc. trademarks and trade dress may not be used in connection with any product or service in any manner that (a) is likely to cause confusion among customers, (b) dilutes the value of the Prime Safety, Inc. trademark and trade dress; or (c) disparages or discredits Prime Safety, Inc. All other trademarks not owned by Prime Safety, Inc. that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Prime Safety, Inc.

License and Site Access:

Prime Safety grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Prime Safety, Inc. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Prime Safety, Inc. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Prime Safety and our product suppliers without express written consent. You may not use any meta-tags or any other "hidden text" utilizing Prime Safety, Inc.'s name or trademarks without the express written consent of Prime Safety, Inc. Any unauthorized use terminates the permission or license granted by Prime Safety, Inc. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Prime Safety, Inc. as long as the link does not portray Prime Safety, its affiliates, our product suppliers or their products in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Prime Safety logo or other proprietary graphic or trademark as part of the link without express written permission.

Disclaimer of Warranties and Limitation of Liability:

This site is provided by Prime Safety on an "as available" and "as is" basis. Prime Safety makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk.

To the full extent permissible by applicable law, Prime Safety disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Prime Safety does not warrant that this side, its servers, or E-mail sent from here are free of viruses or other harmful components. Prime Safety will not be liable for any damages of any kind arising from the use of this site, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights. 

Applicable Law:

By visiting Prime Safety, Inc. you agree to the laws of The State of Maryland, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Prime Safety, Inc.

Site Policies, Modification, and Severability:

Please review our other policies, if any, posted on this site. These policies also govern your visit to Prime Safety, Inc. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.